Premium Services Intern Job at American Airlines Center, Dallas, TX

cjRHNjEvblhxYVZZMFFJbGQyZk40b2lGcnc9PQ==
  • American Airlines Center
  • Dallas, TX

Job Description

Position Overview: The Premium Services Intern assists with the daily and occasional nightly duties as related to Premium Services. Works directly with Premium Marketing Manager to maintain client communication and CRM system. Essential Functions: include the following, other duties may be assigned: Responds to all inbound phone and email digital ticketing questions and correspondence Provides support to the Premium Marketing Manager for CRM and ticketing system Assists in updating the Account Manger site and American Airlines Center App with new information regarding upcoming events and account reminders Provides administrative support to the VP, of Premium Retention Analytics and department staff as needed Provides major phone and email support regarding additional requests including add-ons, event information, account invoicing and account payments Maintains meeting notes, events schedule and manager meetings on the Premium Services calendar Interacts with high profile clientele and/or difficult guests in a professional manner at all times Works directly with the Box Office department in support of the Premium Services team Drafts emails for Premium Services department regarding Third Party event announcements, playoffs, contract renewals and payments Works with Premium Concierge Captains to maintain documents and monitor supply inventory needed for day of events Submits work orders and maintenance requests to Operations Other duties as assigned Education / Qualifications: Bachelors Degree (B.B.A.) in business administration and/or other degree related to Public Relations and Hospitality and/or related experience is preferred Knowledge of Salesforce, Archtics, Word, Excel, PowerPoint, Photo Shop and Illustrator is preferred Knowledge of club and restaurant operations Must have the ability to work in a team environment and handle several projects at once and under pressure Must have excellent customer service skills, written and verbal communication skills, and organizational skills Ability to interact with high profile clientele and/or difficult guests in a professional manner at all times Physical Demands/Work Environment: The noise level in the work environment is usually moderate, however, during events; the noise level may be loud Will be required to work some evenings, weekends and occasional holidays Requires the ability to stand, walk, use hands to handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl and talk or hear and climb stairs up to 6 hours Requires the ability to lift and/or move up to 25 lbs

Job Tags

Contract work, Work at office, Night shift, Weekend work, Afternoon shift,

Similar Jobs

Noah's Animal Hospitals

Pet Groomer - FT - Greenfield Job at Noah's Animal Hospitals

 ...Pet Groomer - FT - Greenfield Facility: Noah's Brandywine Animal Hospital Schedule: Full-Time, Routine Weekends Required...  ...practice that offers a full range of services, including boarding and grooming. We are proud to be accredited by the American Animal Hospital... 

Propio Language Services

American Sign Language Interpreter Job at Propio Language Services

 ...anywhere and anytime through innovative technology and solutions. Founded in 1998 Propio Language Services provides critical interpreting and translation services that improve the quality of life with the communities we engage in. We do that by providing both remote... 

Urban Logistix

Amazon Delivery Driver Job at Urban Logistix

 ...To apply please visit - Delivery Driver for Amazon Delivery Partnership in San Francisco. Amazon Branded Vans Will Be Provided. Job Description: No experience required! Urban Logistics is looking for reliable delivery drivers to join our growing team.... 

Commonwealth Medical Services

Psychiatrist Addiction Medicine NJ Job at Commonwealth Medical Services

 ...Job Title: Physician (Addiction Medicine) Medical Director Location: Cherry Hill, NJ Position Overview: We are seeking a Board-Certified Physician in Addiction Medicine (Internal Medicine or Psychiatry) to serve as Medical Director and provide patient care... 

Freeport McMoRan

Senior Underground Mine Engineer Job at Freeport McMoRan

 ...nature, the arts and many more amenities. Description Under limited supervision plan, organize, manage and evaluate designated engineering projects and programs, ensuring the successful conclusion of all phases within an appropriate time and at appropriate cost....