Job Description

At ScionHealth , we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• Performs routine clinical and administrative duties under the supervision of a physician or nurse to support the clinic. Responsible for providing high-quality care to patients by assisting in assessments, performing basic procedures, maintaining examination areas, and supporting front-office operations. 

Essential Functions

• Assist with patient assessments and treatments under supervision
• Perform basic diagnostic procedures and specimen collection
• Monitor and communicate changes in patient condition
• Document care provided in medical records
• Maintain medical equipment and supplies, including ordering, stocking, cleaning, and minor troubleshooting
• Prepare and maintain examination areas
• Perform administrative duties such as scheduling, registration, reception, filing, and data entry
• Advocate for the physical and emotional well-being of patients
• Adhere to HIPAA regulations and maintain patient confidentiality
• Participate in quality improvement initiatives and educational programs
• Demonstrate hospital core values and positive customer service behavior
• Follow infection control, safety procedures, and wear appropriate PPE

Knowledge/Skills/Abilities/Expectations

• Effective verbal and written communication skills
• Ability to work collaboratively in a team environment
• Professional demeanor and appearance
• Strong attention to detail and organizational skills
• Commitment to continuous improvement and high-quality patient care
• Cultural sensitivity and respect for diverse backgrounds
• Demonstrates initiative, flexibility, and accountability in job performance

Education

• High school diploma or equivalent required
• Completion of a Medical Assistant program preferred

Licenses/Certifications

• Basic Life Support (BLS) certification required within time frame specified in facility policy
• Certification as a Medical Assistant not required for this position

Experience

• Demonstrated critical thinking skills, sound judgment, and the ability to work with minimal supervision
• Prior experience in a clinical setting preferred
• Must be able to work effectively in a fast-paced, high-pressure environment

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