About the Role
Maleda Tech is seeking a creative and detail-oriented Instructional Designer to develop engaging and effective learning experiences for a global customer support organization. In this role, you'll design digital and virtual training programs that empower employees to grow their skills and enhance performance. You'll collaborate with subject-matter experts, apply adult learning principles, and leverage modern instructional design tools to deliver innovative learning solutions.
Develop interactive learning experiences including e-learning modules, videos, microlearning, and virtual instructor-led sessions.
Conduct needs assessments and audience analyses to determine learning goals and strategies.
Partner with subject-matter experts to translate technical or complex content into clear, engaging materials.
Design activities and assessments that promote hands-on, experiential learning.
Build and maintain digital courses using Articulate Storyline/Rise and other e-learning tools.
Create evaluations and quizzes to assess learner progress and job readiness.
Review feedback from learners and facilitators to continuously improve training materials.
Collaborate cross-functionally with product, operations, and marketing teams to align training initiatives with organizational objectives.
Stay current with learning technologies, instructional trends, and emerging best practices.
Track and report progress using tools such as Asana and ensure projects are delivered on time.
Bachelor's degree in Instructional Design, Education, or related field.
1–2 years of professional experience designing instructional materials for adult learners.
Strong communication and presentation skills.
Proficiency with learning management systems (LMS), Articulate Rise/Storyline , and Adobe Creative Suite .
Familiarity with virtual learning platforms and multimedia production.
Excellent project management and organizational abilities.
Portfolio or work samples demonstrating previous instructional design work.
Enthusiasm for continuous learning and innovation.
Contract Duration: November 2025 – June 2026
Location: West Chester, Pennsylvania (remote flexibility available)
Schedule: Full-time | 40 hours per week | Monday – Friday
Compensation: Up to $37/hour (W2)
Start Date: November 3, 2025
Join us to help create innovative learning experiences that make professional growth accessible, engaging, and impactful.