Job Description

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

What we offer

• Impact - The work you do here matters to millions. 
• Growth  - Philadelphia is growing, why not grow with it? 
• Diversity & Inclusion  - Find a career in a place where everyone belongs.
• Benefits  - We care about your well-being.

Agency Description

The Office of Community Empowerment and Opportunity (CEO) provides leadership on issues of economic justice by advancing racial equity and inclusive growth to ensure that all Philadelphians share in the city’s prosperous future and by alleviating the immediate impact of poverty on individuals, families and communities. CEO is Philadelphia’s Community Action Agency (CAA); CAAs are private or public agencies created by the 1964 Economic Opportunity Act and federally designated to receive Community Services Block Grant (CSBG) funding.

Guiding Principles (We believe…)

• The people of Philadelphia deserve the opportunity to live happy, healthy, full lives. 
• City Government should both recognize its culpability in creating and sustaining inequity and aspire to its responsibility to provide opportunities, represent the best interests, and promote the well-being of all residents. 
• People can offer meaningful insights into both personal experiences and how systems around them function. 
• Poverty is a deliberately created systemic issue and city government can lead in calling for justice and dismantling the barriers that often prevent opportunities. 

Values (How we work)

• Dignity: We actively respect our individual colleagues and people in the community.
• Inclusivity: Our work is more beneficial, valuable, and valid when our full range of experiences, knowledge, and skills can contribute.
• Persistence: We recognize the challenges inherent in this work, and when we get discouraged, we find ways to be resilient, lift each other up, and push forward.
• Accountability: We are transparent and honest about our plans, our actions, and our results.
• Honesty: We create a space to have healthy, honest dialogues about systems, people, and misconceptions and then communicate truthfully.

Job Description

Position Summary

The Community Engagement Training Manager will be responsible for designing, developing and actively guiding the trusted messenger trainings and supporting the overall goals of the Place-Based Initiatives vertical within CEO.

Essential Functions

• Support the development of project-specific trusted messenger training curriculum using the Equitable Community Toolkit as a framework. 
• Lead the strategy and management of existing and new training around community engagement.
• Standardize training processes and logistics across audiences and content areas. 
• Audit existing training, using tools to bring them up to equitable engagement standards.
• Create a standard system for regular process improvement, including audience evaluation and feedback implementation.
• Lead the development of a training schedule and process for requested training.
• Create a train-the-trainer program that serves as a pipeline for expanding the training team and deepening training best practices. 
• Model, advocate, and serve as an engagement expert for City staff seeking to practice equitable community engagement. 
• Develop relationships and partnerships that support the objectives to enhance equitable engagement practices across our audiences. 
• Work with the CEO data team to set a strategy for managing pre and post training data in VAN.
• Provide supervision to the Community Engagement Organizers. 
• Set the strategy for outreach for trainings and convening spaces.
• Manage communication with internal and external partners.
• Develop and manage outreach strategy for trainings. 
• Provide administrative support for projects and initiatives.
• Other duties as assigned. 

Competencies, Knowledge, Skills and Abilities

• Three to five years of full-time or equivalent part-time experience managing equity-centered culture change projects in complex community-based or institutional organizations. 
• Three to five years of experience with community engagement or organizing experience. 
• Action-oriented; an individual not afraid to roll up their sleeves and get into the details of the operation.
• Ability to operationalize a shared vision.
• Experienced facilitator or trainer.
• Excellent time management skills with capacity to work simultaneously on multiple tasks and projects and deliver on deadline. 
• Comfort working with data and digital systems. 

• Preferred but not required: 
  • Bilingual (Spanish and/or Mandarin Chinese preferred). 
  • Experience with community-based and participatory design.
  • Experience managing a repository of guides, tools, templates to advance equitable practices.
  • Experience working in the social impact space or complex service environments. 

Qualifications

• 3 – 5 years’ experience in project/program management. 
• 3 – 5 years’ experience with community engagement or organizing. 
• Experience, familiarity and comfort with starting new projects/initiatives. 
• Experience launching and managing new programs. 

Additional Information

TO APPLY:   Interested candidates must submit a cover letter and resume.

Salary: $70,000 

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation : City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program. Employees can ride on SEPTA buses, subways, trolleys, and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.

For more information, go to: Human Relations Website:

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