Job Description

One Health Family Medicine

Title: Cert/Reg Medical Assistant/LPN/RN

Multiple location options including : Charlotte, Huntersville, Mooresville, Denver

Hours: PRN- flexible shifts

Job Summary

Responsible for assisting the physician and/or Advanced Care Practitioner (ACP) with patient care, patient intake at office visit, documentation, vaccine and medication administration, clerical, environmental, and organizational tasks. Assists with appointment scheduling and maintaining medical record.

Essential Functions

• Demonstrates the knowledge and skills necessary to provide care for newborn, pediatric, adolescent, adult, and/or geriatric population of patients, as pertinent to the scope of the specialty of the office setting.
• Pre-visit planning with provider and care team.
• Follows the patient intake/rooming work in place at the practice.
• May include medication administration, including injections.
• Check vital signs, height, and weight.
• May assist with reviewing medication history and updating medication list.
• May assist with satisfaction of pertinent health maintenance requirements.
• Point of Care testing (POCT) per standing order or provider order.
• Utilizes standard precautions, complies with CHS Policies; Occupational Safety and Health Administration (OSHA) standards; Clinical Laboratory Improvement Amendments (CLIA) regulations; and The Joint Commission (TJC), Division of Facility Services (DFS), and other Regulatory Agency standards as applicable to the practice.
• Reports patient's condition and reaction to the provider following procedures, medication administration, or treatments.
• Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization as needed.
• Participates in electronic documentation of care at the direction of the provider.
• Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
• Performs venipuncture. May be required to assist with collection of specimens of body fluids such as urine and blood for laboratory testing. Completes lab requisitions and prepares specimens for pick-up.
• Responsible for monitoring inventory and stock medications, narcotics, and emergency medications/equipment specific to the practice setting.
• Ensures that all ordered laboratory and diagnostic tests are tracked and logged, and that the provider is presented with all test results.

Physical Requirements

Work consistently requires walking, standing, sitting, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. Possible exposure to communicable diseases. Must speak, read, and write Basic English fluently. Intact senses of sight, hearing, smell, and touch. Manual finger dexterity. 

All teammates (including remote workers, physicians, medical residents, faculty, fellows, trainees, contractors, students/visiting students, members of the medical staff, temporary workers and volunteer staff) are now required to either complete their COVID-19 vaccine series or have an approved medical or religious exemption by October 31, 2021. 

Education, Experience and Certifications

High school graduate or equivalent required. Recognized/certified as a CMA or RMA by one of the following National Organizations:

American Association of Medical Assistants (AAMA), National HealthCareer Association (NHA), National Healthcare Worker’s Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).

Must possess one of the following:

a) Completion of an accredited Medical Assistant program.

b) Intermediate EMT or Paramedic Program with 3 years prior clinical experience required.

c) Structured military training which is clinical in nature per DD214.

d) Graduate of an Accredited School of Professional Nursing.

e) 3 years on the job training and successful completion of CHS Medical Group approved competency assessment.

Current American Heart Association (AHA) BLS certification required. Must maintain current certification.

Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Protected Health Information

Will limit access to protected health information (PHI) to the information reasonably necessary to do the job.

Will share information only on a need to know basis for work purposes.

Access to verbal, written and electronic PHI for this job has been determined based on job level and job responsibility within the organization. Computerized access to PHI for this job has been determined as described above and is controlled via user ID and password.

Machines, Tools, and Equipment

Those required by the practice, including blood pressure manometer, stethoscope, thermometer, personal protective equipment, wheelchairs, and related clinical equipment. This also includes standard office equipment such as computer, phone, and fax machine.

The above statements are intended to describe the general nature and level of work being performed by people assigned this job classification. They are not to be construed as an all-inclusive list of all duties, skills and responsibilities of people so assigned.

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