Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• We are responsible for process standardization and capacity modelling.
• Additionally, we work closely with airport leadership and the Resource Operations team on providing inputs for staffing

The role is a part of the Airport and Cargo Resource Planning team within our Airport & Cargo Excellence group.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Develops and maintains airport staffing models to analyze staffing requirements and work closely with Financial Planning & Controller groups to provide accurate headcount forecasts
• Identifies, analyzes and recommends solutions to airport resource issues and build strategies to optimize staffing efficiencies
• Evaluates the financial and customer experience implications of strategic projects such as capital expenditures, contract proposals, process improvements, and technology changes as it relates to staffing
• Works closely with airport leadership to provide support and evaluate changes to staffing practices
• Uses qualitative and quantitative observations/data to develop capacity model requirements to be used to feed staffing models
• Basic understanding of lean six sigma and continuous improvement to identify process improvement opportunities
• Manages standardization of processes at the airports in alignment with the model(s)

All you'll need for success

• Minimum Qualifications- Education & Prior Job Experience
  • BS/BA degree in a related field - preferably in engineering, business, mathematics, or economics
  • Expert in Excel and PowerPoint
  • Motivated professional that is capable of managing a heavy workload while prioritizing complex tasks
  • An agile, self-starter with the ability to deal with ambiguity 
  • Adapts well in fast-paced/changing environments
  • Shows up every day with a high can-do attitude and energy
• Preferred Qualifications- Education & Prior Job Experience
  • Ability to pull and manipulate large sets of data using SQL or Python Experience
  • Working with union or frontline level employees
• Skills, Licenses & Certifications
  • N/A

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

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